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Frequently Asked Questions:
We collected our 21 most common questions for each service and have added them below. If the question you want to ask is not listed below, we are more than happy to answer it for you! Please submit a contact form with your question and we will get back to you as soon as we can.
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How much experience do you have as a DJ?We have 3 highly trained DJs, each have a range of experience from 5-15 years. Each of them have been apart of a ton of different types of Events as well.
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What types of events do you specialize in?All of our DJs don't specialize in one or two specific events as we are all open to providing service to a wide range of options. However, the most common event we handle typically are weddings and company events.
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Are you available on the date of my event?We absolutely would love to check our openings for the date you need service! To find out if we can help you, please submit a contact form on our Contact page or email us direct info@1859entertainment.com
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Can you provide references or customer testimonials?Absolutely! We have over 100+ reviews that you can look through on our Reviews page.
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What is your pricing structure? Do you charge by the hour or offer packages?We are proud to be very transparent with our pricing and options. We have listed our most common packages under our Pricing page, and if someone needs different than what is listed we are open to figuring out something that works for their event budget/timeline.
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What equipment do you use, and is it included in the pricing?We will provide the following in each DJ package: 2 powered speakers Wireless handheld microphones & microphone stand 1 6 foot table w/linen 6-10 dance lights Music library (25,000+ downloaded songs) Live Requests Accepted Equipment can be used at up-to 2 locations (Same property required)
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Do you have backup equipment in case of technical issues?We have backup equipment as an option and the ability to troubleshoot on-site if necessary.
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Will you be the actual DJ at my event, or will it be someone else from your company?We have 3 DJs on the team, and I do not personally guarantee my attendance at any specific event. Our team have all been trained to provide each Client the same experience and have the information to execute very well!
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How do you handle music requests from guests?Requests are absolutely welcome and we are happy to receive them! We even recently launched a live request form on our website to allow guests to scan a QR code and send their requests directly to our DJs throughout the event. Not all music requests are guaranteed to be played but we will do our best to accommodate as many as we can!
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Can you provide a sample playlist or discuss your music selection process?Once the date has been booked, each Client gets a planning form that they fill out which goes over music selection. We do not have any reservations on genre/music, and will play what the guests want to hear while also making it an enjoyable experience for each generation.
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Can you accommodate special song requests or playlists?Yes we can. Ideally we would like to know about a special request/playlist prior to the event so we can guarantee the music is available and ready to go.
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Do you have liability insurance?Yes, each DJ will be insured for the Event date.
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How early do you arrive to set up your equipment?Our DJs arrive 1-2 hours prior to the music starting to begin setup.
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Will you also provide a microphone for speeches or announcements?Yes, a microphone is provided for speeches, announcements and ceremony.
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Can you provide lighting or other special effects?Our DJs provide 6-10 lights for each event. Other optional lights can be added (ie. uplights) at an additional cost.
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What is your cancellation policy?Our cancellation policy is that if an event is cancelled at any point a refund of 75% the total cost of service is provided to the contracted client. Refunds are typically sent within 30 days of a completed cancellation agreement.
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Do you require a deposit, and what are your payment terms?To book services, we require a 25% retainer payment within 14 days of requesting booking. The remaining balance is due no later than 30 days prior to the scheduled event.
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Are there any additional fees, such as travel expenses or overtime charges?If a Client is booking DJ as a standalone service, there is no travel fee for the first 50 miles (from 97338). If a Client books 2 or more services there is no travel fee for the first 200 miles. (from 97338) Travel fees after 50 miles the travel fee depends on distance. Additional time for DJ services is $200/hr after the contracted time for the Event.
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How far in advance should I book your services?The sooner booking the better opportunity our services are available (especially for events on weekends in Summer/Fall months)
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Can we meet in person or have a consultation before the event?We are happy to meet any client who would like to! We are happy to host a phone or video call to go over any questions.
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Do you attend rehearsals?We do not attend rehearsals. Typically we do not have an opening for the date rehearsals are scheduled and cannot guarantee it for any Client. Practice runs for weddings can be handled via bluetooth speakers with little complication.
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How much experience do you have as a videographer?We have 3 highly trained videographers on the team, each have a range of experience from 5-10 years. Each of them have been apart of a ton of different types of Events and videos as well.
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What types of events do you specialize in?All of our Videographers do not specialize in one or two specific events, However, the most common event we handle typically are weddings and company videos.
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Are you available on the date of my event?We absolutely would love to check our openings for the date you need service! To find out if we can help you, please submit a contact form on our Contact page or email us direct info@1859entertainment.com
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Can you provide references or samples of your previous work?We have previous examples of our work on the Videography page, as well as we have over 100+ reviews that you can look through on our Reviews page.
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What is your pricing structure? Do you charge by the hour or offer packages?We are proud to be very transparent with our pricing and options. We have listed our most common packages under our Pricing page, and if someone needs different than what is listed we are open to figuring out something that works for their event budget/timeline.
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What equipment do you use, and is it included in the pricing?a
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Do you have backup equipment in case of technical issues?We have backup equipment as an option and the ability to troubleshoot on-site if necessary.
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Will you be the actual videographer at my event, or will it be someone else from your company?We have 3 videographers on the team, and I do not personally guarantee my attendance at any specific event. Our team have all been trained to provide each Client the same experience and have the information to execute very well! I will handle all editing and the finished product will match the examples provided on our videography page.
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Can you discuss your filming style and approach?Our videographers have the goal to capture as many events, details and important moments throughout the event.
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Do you use additional lighting or sound equipment?Lighting and sound equipment can be provided if requested and discussed during the booking process.
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How do you capture audio during the event?We will provide a lapel(wearable) microphone for speeches and ceremony to capture audio.
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Can you accommodate specific video requests or styles?Requests are absolutely welcome and we are happy to receive them! Not all video requests are guaranteed to be captured but we will do our best to accommodate as many as we can!
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Do you offer drone footage or other specialty shots?Drone can be added (additional cost) if available during the date of the Event.
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How long will it take to receive the edited video?On average most finished videos will be provided within 4-6 weeks after the event.
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Can you provide a sample video or highlight reel?A highlight (recap) video is provided and a ceremony video if a wedding is booked. Speeches, dance video and other videos can be added at an additional cost.
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Do I get RAW footage?No, we do not provide any RAW footage to any Client. We will only provided an edited version of the videos.
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Do you have liability insurance?Yes, each videographer will be insured for the Event date.
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What is your cancellation policy?Our cancellation policy is that if an event is cancelled at any point a refund of 75% the total cost of service is provided to the contracted client. Refunds are typically sent within 30 days of a completed cancellation agreement.
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Do you require a deposit, and what are your payment terms?To book services, we require a 25% retainer payment within 14 days of requesting booking. The remaining balance is due no later than 30 days prior to the scheduled event.
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How far in advance should I book your services?The sooner booking the better opportunity our services are available (especially for events on weekends in Summer/Fall months)
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Are there any additional fees, such as travel expenses or overtime charges?If a Client is booking videography as a standalone service, there is no travel fee for the first 50 miles (from 97338). If a Client books 2 or more services there is no travel fee for the first 200 miles. (from 97338) Travel fees after 50 miles the travel fee depends on distance. Additional time for videography services is $225/hr after the contracted time for the Event.
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